Privacy Policy

Watkins Pro Services (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, communications, and services.

By using our website or contacting us, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect personal and non-personal information, including but not limited to:

Personal Information:

  • Name

  • Phone number

  • Email address

  • Physical service address

  • Details related to service requests, estimates, or appointments

We do not intentionally collect sensitive personal information such as Social Security numbers, government identification numbers, or financial account credentials through our website.

Non-Personal Information:

  • IP address

  • Browser type

  • Device information

  • Website usage data and analytics

This information is used solely to improve website performance and user experience.

HOW WE USE YOUR INFORMATION

We may use the information we collect to:

  • Respond to inquiries and provide estimates

  • Schedule, manage, and complete services

  • Communicate regarding appointments, services, or changes

  • Improve our services and website functionality

  • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

COMMUNICATIONS & CONSENT

By submitting your contact information, you expressly consent to be contacted by Watkins Pro Services via phone calls, text messages (SMS), and email. Communications may include service updates, appointment confirmations, or responses to inquiries.

Message and data rates may apply. You may opt out of non-essential communications at any time by contacting us directly.

INFORMATION SHARING & DISCLOSURE

We may share personal information only when necessary to:

  • Perform requested services

  • Work with trusted service providers who assist in business operations

  • Comply with legal, regulatory, or law enforcement requirements

  • Protect our rights, property, safety, or legal interests

Any third parties with whom we share information are required to maintain confidentiality and use the information only for authorized purposes.

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies or similar technologies to:

  • Analyze website traffic

  • Improve functionality and performance

You may disable cookies through your browser settings. Disabling cookies may affect website functionality.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

By using our website, you acknowledge and accept this risk.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. Watkins Pro Services is not responsible for the privacy practices, content, or security of third-party sites. Accessing external websites is done at your own risk.

DATA RETENTION

We retain personal information only as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

Information may be deleted or anonymized when no longer required.

YOUR RIGHTS & CHOICES

You may request to:

  • Access the personal information we have about you

  • Correct inaccurate information

  • Request deletion of your personal information, subject to legal or contractual obligations

Requests must be submitted using the contact information below.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Watkins Pro Services shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or the handling of personal information.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Watkins Pro Services
Phone: 470-315-0788
Email: services@watkinsproservices.com